We offer two log on options for greater convenience and flexibility.
HSBC China offers a Foreign Currency Exchange Service* to Online Banking customers. You can exchange foreign currencies around-the-clock to meet your FX needs and protect your asset value.
* Service hours are from Monday 6 am to Saturday 5 am (excluding public holidays in Mainland China).
Go paperless and help protect the planet. The electronic statements and advice services provided by Online Banking helps to reduce paper usage and protect the environment for future generations.
Complete these three steps for instant access to HSBC Online Banking.
Read the Terms & Conditions of Online Banking and the e-Statement & e-Advice service. Click Confirm to accept the terms and conditions. This will also enable you to register for e-Statements and e-Advice so that you can manage all your accounts (self-named accounts and joint accounts) in one place, online.
If you still want to receive paper statements and advice you can request this in the e-Statement and e-Advice section after logging on.
You can activate Online Banking now with your HSBC China account by registering either with your Debit Card number or Phone Banking number.
Create your Online Banking profile by choosing one below.
You will also be asked to set up security questions and answers should you need to reset your log on credentials later.
If you have chosen to order a Security Key, you will be entitled a 30-day period after self-registration, which is referred to as 'Security Key Activation Grace Period'. During this period, you can log on to Online Banking using your username and password only. Your Security Key will be sent out to your correspondence address within 3 working days after self-registration. You will only be able to access full Online Banking services after you receive your Security Key and activate it.
Transfer money and see your account balance on your mobile device with the HSBC Mobile Banking app.
Access automated banking services or speak to a customer service adviser, all on a single number.
Follow the HSBC China WeChat Service Account to contact us, make account enquiries, and more.