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In-Branch Banking

We have convenient branch locations and our friendly staff are ready to assist you with any questions you may have regarding our products and services.

Key benefits

  • Counter service: Friendly counter staff are always available to help you with transactions that you prefer to conduct in person
  • Express ATM Banking: For quick and secure everyday banking, many branches have ATMs where you can deposit and withdraw cash as well as complete a range of other transactions
  • Weekend service: We know that banking can’t always happen in working hours. That’s why some of our branches are open at weekends. Self-service via ATMs is also available

Enquiries

 HSBC Premier customers

400-820-8828

 HSBC Advance customers

400-820-8878

 Other customers

400-820-3090

Please dial China country code +86 if you are calling from overseas

Related services

Quick and simple, Online Banking puts you in control of your accounts at all times.

Transfer money and see your account balance on your mobile device with the HSBC Mobile Banking app.

Access automated banking services or speak to a customer service adviser, all on a single number.

Follow HSBC China WeChat to contact us, account enquiries and more.

Frequently Asked Questions