See our top 10 tips to avoid online scams and protect your computer against viruses, including free security software downloads and password protection.
Download updates regularly to make sure you’re protected against any new online threats.
The latest versions have built-in protection against fake websites and viruses.
Passwords that combine letters and numbers are generally harder to guess.
You should have a unique password for your HSBC Online Banking.
It’s a good idea to change your password every month.
No HSBC employee will ever ask you for your password. If you receive a call or email from someone claiming to be from HSBC, ignore it and contact us immediately.
It’s much safer to re-enter your details every time you log on, even if it takes slightly longer.
Fraudsters can use information on paper statements to steal someone’s identity. You should always destroy your paper statements before throwing them away.
Criminals use them to con people into giving away passwords and bank details – the technical word is ‘phishing’.
To protect yourself and your money on the internet, look out for deals that look too good to be true.