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FAQs: Online Banking

Frequently asked questions related to HSBC China’s Online Banking products and services.

    Registation and Online Banking services

    Deposits and Savings

    Transfers and Payments

    Accounts and Statements

    Security Device

    For more information, please refer to the Frequently Asked Questions page.

    These FAQs are intended to provide an overview of the information on issues related to financial products or services, or regulatory requirements faced when undertaking financial activity in mainland China. Due to the diversity and  complexity of financial products/services and local regulatory environment, these FAQs can only provide an outline of the issues. The information is provided for your reference only, and shall not be construed as legal, financial or any other professional advice. HSBC makes no guarantee, representation or warranty and accepts no responsibility for the accuracy updatedness and/or completeness of the information.

    Latest update in Nov. 2016