It is easy to get in touch with HSBC China through various channels.
The online customer service provides the service (in simplified Chinese only) for the whole customer journey. You may access to the service by a few steps.
To get in touch with our customer service officer, please leave your contact information here.
Credit card service hotline
(24 H, Mon - Sun)
Fusion small enterprise service hotline
(9:00 – 19:00, Mon - Fri / 9:00 – 16:00, Sat)
*Please dial China country code +86 if you are calling from overseas