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UnionPay Online Payment

Make online payments conveniently with your HSBC Debit Card via UnionPay. You can pay for online purchases around the world, including utility expenses, mobile phone bills, credit card debt, transportation, business trips and charitable donations.

Choose your preferred payment method

You can choose from two payment methods via UnionPay online payment:

1.  Authorised payment

  • Choose UnionPay online payment after selecting your merchants.
  • Fill in the card number and PIN of your HSBC China Debit Card, along with the mobile number you have previously registered at HSBC.
  • After verification is complete, a randomly generated one-time password will be sent to your mobile phone.
  • Fill in the one-time password you have just received.
  • The payment process will be completed after the successful verification of all the purchase information and the one-time password.

 

2.  Express payment

  • Register on the UnionPay online payment website and link your HSBC China Debit Card by filling the card number, PIN and mobile phone number you have previously registered with HSBC.
  • After verification is complete, a randomly generated one-time password will be sent to your mobile phone.
  • Fill in the one-time password you have just received.
  • The debit card is linked to your online payment account after the successful verification of all the key purchase-related information and the one-time password.
  • You can now use your registered user ID and log on password for UnionPay during online payment (the log on password can be different from the debit card PIN).

Safe online payment limit

An online payment limit is set in order to protect you from potential threats or losses. By default, we apply a single payment limit of RMB3,000 and a daily limit of RMB10,000. You can apply to reset or adjust the limits based on your debit card usage and attitude to risk. 

For your convenience and safety, you can set or adjust limits online or via 24-hour customer service hotlines: 400-820-8878(Please dial China country code +86 if you are calling from overseas).

Note:

  • The mobile phone number used for UnionPay online payment needs to be the same as the registered number for text messages from HSBC. This service is currently not available to those with foreign mobile phone numbers.
  • Customers are required to protect the confidentiality of personal verified information such as their debit card number, PIN, valid identification documents, mobile phone number and related information (including one-time passwords via SMS message). Customers are responsible for any potential risk and/or loss due to intentional and/or negligent actions, including but not limited to failure to maintain the confidentiality of any of the verified information above.
  • To ensure your security when making online purchases:
  • Avoid using internet banking or third-party payment platforms on public computers (such as internet cafes).
  • When making online purchases, verify the legitimacy of the website and be cautious of fakes. Do not click or tap on unfamiliar links, in order to avoid phishing websites.
  • When making online purchases, protect your card number and PIN by cleaning browsing records and cookies after finishing the transaction process.
  • Please do not enable remote assistance and/or any third-party communication applications, thus preventing other people from gaining access to your computer.